Refund policy

Effective Date: [Insert Date]

Thank you for your generous support. As a non-profit trust, all donations made to our organization are final and non-refundable.

❗ However, we understand errors can occur. Refunds may be considered under the following conditions:

• If a donation was made by mistake or in the wrong amount

• Duplicate transactions

• Technical errors during the transaction process

📩 To request a refund:

Please email us at [your email] within 7 days of the donation, with:

• Donor name

• Donation amount

• Transaction ID

• Reason for refund

Approved refunds will be processed to the original payment method within 10 working days.

We reserve the right to decline refund requests outside the scope of this policy.